Legal · Last updated October 11, 2026

Terms of Service

Jentoo AI, Inc.

The basics — a plain summary, not a substitute for the terms below

Jentoo turns your questions into animated visual explanations. You must be 13 or older (or older still, if your country requires it) to use it, and under 18 needs a parent or guardian's permission. You own your questions; we assign you our rights in what we generate for you. AI output can be wrong — check it before you rely on it. Be decent: no illegal, harmful, or abusive use. A paid subscription renews automatically until you cancel, which you can do online at any time from Settings; you can ask for a full refund within 14 days of your first payment. You can stop using the Services and close your account at any time.

These Terms of Service (“Terms”) form a binding agreement between you and Jentoo AI, Inc. (“Jentoo,” “we,” “us,” or “our”) governing your access to and use of our website, mobile application, and related software (collectively, the “Services”).

Jentoo is a general-purpose visual AI tool: you type a question or prompt and receive a dynamic, animated visualization generated in response. The Services are useful to a wide range of users and are especially popular with students, but are not limited to educational use. Some features are available without creating an account. Whether or not you create an account, by accessing or using the Services you agree to these Terms. If you do not agree, do not use the Services.

The Services are intended for a general audience aged 13 and older. If you are under the age of 18, you may use the Services only with the permission of a parent or legal guardian. We are not directed to children under 13 and do not knowingly allow children under 13 to use the Services, as described in Section 1.

1Eligibility

1.1 Age Requirement

You must be at least 13 years old, or the minimum age required in your country to consent to use the Services if that is higher, to use the Services. By using the Services, you represent that you meet that age and, if you are under the age of majority in your jurisdiction (generally 18), that you have the permission of a parent or legal guardian to use the Services and agree to these Terms.

1.2 We Do Not Knowingly Serve Children Under 13

The Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from, or permit use of the Services by, anyone under 13. Our age requirement is enforced through a neutral, self-reported month and year of birth entered at sign-up; we rely on the information you provide.

If the month and year of birth entered at sign-up show that the person is under 13, we do not create an account. If one already exists — for example because signing in with Google or Apple created it a moment earlier — we delete it, together with the information that came with it, and we do not keep the answer. The browser used is then unable to create an account for one year.

If we learn that a user is under 13, we will take reasonable steps to close the account and delete the associated personal information as required by applicable law. If you believe a child under 13 is using the Services, please contact us at the email address in Section 26 so we can investigate and take appropriate action.

1.3 Guest / No-Account Use

Parts of the Services may be used without creating an account (“Guest Use”) — for example, the public pages, any demonstration content we choose to show, and a small, limited number of questions we currently allow a guest to ask before an account is required. That allowance is stated in the product, is counted per browser, may also be limited per network where we detect automated or abusive use, and may be changed or withdrawn at any time. If you access or use the Services as a guest, you are still bound by these Terms in full, including the age requirement in Section 1.1, even though we do not collect a birth date or other account information from you. Continuing to use the Services after being presented with a link to, or notice of, these Terms constitutes your agreement to them.

Because we do not collect account or age information from guests, we generally have no means of knowing a guest user’s age. If, however, it becomes unambiguous from a specific guest interaction that the user is a child under 13 — for example, because the Input itself discloses this — we will limit our use of that specific interaction to providing the immediate response, will not use it to train models, and will not retain it longer than necessary to operate the Services.

We may still collect limited technical information from guest use, such as IP address, device information, and cookies, as described in our Privacy Policy, and may use this information to enforce rate limits, maintain security, and improve the Services.

1.4 General Eligibility

You must have the legal capacity to agree to these Terms and must not be barred from using the Services under applicable law, including export control and sanctions laws described in Section 22.

2The Services

Jentoo provides AI-powered software that converts questions or prompts you submit (“Input”) into dynamic, animated visualizations and accompanying responses (“Output”). The Services are designed for general use and are not limited to any single audience, subject, or purpose.

We may modify, update, suspend, or discontinue any part of the Services at any time, with or without notice. We do not guarantee that the Services will be available at all times or that Output will be accurate, complete, or fit for any particular purpose.

3Third-Party AI Providers

Jentoo generates Output using a combination of our own software and third-party artificial intelligence models and infrastructure, which may include providers such as Anthropic (Claude), Google (Gemini), xAI (Grok), OpenAI, and Together.ai, among others. We may change which providers we use at any time.

When you submit Input, it may be transmitted to one or more of these third-party providers for processing. Each provider processes data under its own usage policies, and we select and configure these providers with the goal of complying with their requirements.

We do not control, and are not responsible for, the underlying AI models themselves, including any inaccuracies, biases, or limitations inherent to a given provider’s model.

4Accounts and Registration

You may need to register for an account to use some or all of the Services. You agree to provide accurate information, including an accurate month and year of birth, and to keep it up to date and your login credentials confidential.

We store your password ourselves, in hashed form, and never in a form that can be read back. You may instead sign in with Google, in which case we never receive a password at all. See our Privacy Policy for what we hold either way.

You are responsible for all activity that occurs under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms or that we believe pose risk to the Services or other users.

5Free Use, Subscriptions, and Payment

Paid subscriptions may not be offered at all times, in every country, or in every version of the Services (they are not sold in the iOS app). Sections 5.2 through 5.4 describe how they work and apply only to a subscription you have actually purchased.

5.1 Free and Paid Tiers

Jentoo offers a free tier of the Services and may offer optional paid subscription tiers with additional features (“Premium Features”).

Accounts on the free tier may ask a limited number of questions each day, which resets daily at midnight UTC. The current number is stated in the product and on our pricing page; while no paid subscription is offered, the free tier has no daily limit. Nothing you can do — including referring anyone — earns more questions. A paid subscription raises the daily limit (currently 30 questions a day; free accounts: 5); it does not make questions unlimited. Guest use without an account includes a small, limited number of questions, stated in the product and counted per browser (and, where we detect automated or abusive use, per network); it is not unlimited, and we may change or withdraw it at any time. We may change these limits, or apply one to a specific account where use is abusive or automated as described in Section 9; we will state any such limit in the product, and for paid subscribers a change to the paid daily limit is a material change under Section 24.

We may change which features are free or paid at any time, with notice for existing paid subscribers as described below.

5.2 Billing and Renewal

Paid subscriptions automatically renew at the end of each billing cycle — every month on a monthly plan, every year on an annual one — at the price shown when you subscribed (or a new price notified under Section 5.4), until you cancel. By subscribing, you authorize us (or our payment processor) to charge your chosen payment method on a recurring basis. There is no free trial.

For yearly plans we email you 30 days before each renewal, and for every plan at least once a year, with the price, billing frequency and how to cancel. After you subscribe we also email you a confirmation with these terms, how to cancel, and a link to our Refund Policy.

Taxes: if you subscribe from the United States or Canada, the price we show is before sales tax, and any sales tax that applies where you live is added at checkout; because it depends on your local rate, the tax on a later renewal can differ from the first. Everywhere else, the price we show includes any VAT, GST or similar tax. Either way, the checkout page shows the full amount you will pay, including any tax, before you pay.

5.3 Cancellation and Refunds

You can cancel at any time, online, from Settings → Usage → Manage or cancel subscription, at jentoo.ai/cancel (no sign-in needed), or by emailing support@jentoo.ai. Cancellation takes effect at the end of the current billing period — a month on a monthly plan, a year on an annual one — and you keep Premium Features until then; you will not be charged again. Deleting your account cancels your subscription immediately and ends Premium Features at the same time; if the payment for the current period is still within the Refund Policy’s window, you can ask for it back.

Fees already paid are non-refundable, except as set out in our Refund Policy (jentoo.ai/legal/refunds) — a full refund on request within 14 days of your first payment on either plan, or within 14 days of a yearly renewal, and, for customers in the EU, EEA, Switzerland and the UK, the right to withdraw from a new subscription within 14 days — in Section 24, or where required by applicable law. Apart from those, we do not refund partial billing periods.

5.4 Price Changes

We may change subscription pricing from time to time. If the price of your subscription changes, we will email you 30 days before a new price applies to your subscription, with the old and new price, when it applies, and how to cancel. The new price applies from your first renewal after that notice, and if you cancel before then you will not be charged it. If you are charged the new price without having agreed to it, you may cancel within 14 days of that charge and we will refund it in proportion to the unused part of the period.

Payments are processed by Stripe, Inc., our payment processor. Where the checkout page says “Sold through Link,” Stripe’s affiliate Sold through Link, LLC processes your payment and, for tax purposes only, supplies the subscription to you: it charges your payment method (your statement shows “LINK.COM*” and our name), calculates and collects any applicable sales tax, VAT or GST, and can help with questions about the charge. We remain responsible to you for the Services and under these Terms. We do not receive or store full payment card numbers.

6Referral Program

We may offer a referral program that lets you share a personal link, or send an invitation by email, and be recognized for the people you bring to the Services. The program grants no questions, no credit and nothing else of value, and participation is entirely optional. We send an invitation email only when you ask us to, only to an address you enter, and every such email carries a one-click way for the recipient to stop receiving them.

6.1 How a Referral Is Counted

A referral counts only when the person you referred creates an account using your link, verifies their email address, and asks at least one question. A counted referral advances your position on the public leaderboard and may earn you a badge at the thresholds shown in the product. It does not add questions to your account, because your questions are not limited, and it entitles you to nothing else.

6.2 What Is Not Allowed

You may not refer yourself, create accounts on behalf of other people, use automated means to generate sign-ups, or acquire referrals through spam, misrepresentation, or paid incentives. A person may only ever be referred once, and a referral code may not be transferred or sold.

We may withhold or revoke referral credit and badges, remove leaderboard entries, and suspend or close accounts, where we reasonably believe these rules have been broken. Referral credit and badges have no cash value, are not property, cannot be exchanged for money, and are removed if your account is closed.

6.3 Changes to the Program

We may change or end the referral program at any time. Because it grants nothing beyond recognition, ending it does not affect your ability to use the Services or the number of questions you may ask.

7Your Input and Output

7.1 Ownership

As between you and Jentoo, you retain ownership of your Input. Subject to your compliance with these Terms, we assign to you all of our right, title, and interest, if any, in the Output, to the extent ownership of AI-generated content is recognized under applicable law.

7.2 License You Grant Us

You grant Jentoo a worldwide, non-exclusive, royalty-free license to host, store, process, and use your Input and Output to operate, maintain, secure, and improve the Services, including to debug issues and to train and improve our underlying models and those of our third-party AI providers where permitted by their terms. You may opt out of the use of your Input and Output for model training through your account settings, as described in our Privacy Policy.

We do not sell your Input or Output. This license allows us to use your Input and Output, including for model training and service improvement, as described in this section and in our Privacy Policy — and never for model training in the cases listed in Section 3.4 of our Privacy Policy.

You represent that you have the rights needed to submit your Input, including anything you attach, and, for any image showing another person, any consent the law requires to share it.

7.3 Output May Not Be Unique

Because the Services use AI models that respond to patterns in Input, different users submitting similar prompts may receive similar or identical Output. Your rights in your Output do not extend to Output independently generated for other users, and we are not liable for such similarity.

7.4 Aggregated and Anonymized Data

We may use aggregated or de-identified data derived from use of the Services to analyze and improve the Services, in addition to the training uses described in Section 7.2.

8Sharing and Public Contributions

Jentoo may, now or in the future, offer features that let you save, share, publish, or make visible to other users content you create using the Services (“Contributions”). This section applies if and when such features are enabled for your account.

8.1 License to Contributions

By posting a Contribution, you grant Jentoo a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, and distribute that Contribution in connection with operating, promoting, and improving the Services. You retain ownership of your Contributions. This license is narrower than a full commercial-use license — we do not acquire the right to sell your Contributions or use your name, image, or voice in third-party advertising without your separate consent.

8.2 Your Responsibilities

You represent that you have the rights necessary to post your Contributions and that they do not infringe any third party’s rights or violate these Terms, including the Acceptable Use restrictions in Section 9.

8.3 Moderation

We may review, remove, or restrict any Contribution at our discretion, without notice, particularly where we believe it is harmful, infringing, or violates these Terms. We may suspend or terminate the account of a user who repeatedly posts violating content.

9Acceptable Use

You agree not to:

Use the Services to violate any law, regulation, or third party’s rights;

Submit Input or use the Services to generate content that is illegal, harassing, hateful, sexually explicit, or that depicts or facilitates harm to others, including minors;

Use the Services for harm, abuse, harassment, bullying, or impersonation of another person;

Attempt to reverse engineer, decompile, or extract the underlying models, source code, or system prompts used by the Services;

Use automated means — bots, scrapers, or similar tools — to access or extract data from the Services without our written permission;

Interfere with, disrupt, or attempt to circumvent the security or rate limits of the Services, including by cycling accounts or addresses, or by generating questions through automated means rather than personal use;

Resell, sublicense, or commercially exploit the Services without our written permission;

Misrepresent your identity or age, or create an account on behalf of someone else without authorization;

Use Output to develop, train, or benchmark a competing AI model or service;

Upload, share, or generate an intimate image of a real person without their consent, or a sexual image that falsely depicts a real person. We remove such material within 48 hours of a valid request, as described on our Support page;

Upload or transmit viruses, malware, or other harmful code.

We may investigate and take appropriate action, including suspending or terminating accounts, for any violation of this section. Your use of the Services must also comply with the usage policies of the third-party AI providers described in Section 3, which may be updated by those providers from time to time.

10AI-Generated Output

Output generated by the Services is produced using probabilistic AI models and may be inaccurate, incomplete, offensive, or misleading, and may not reflect real people, places, or facts. You are responsible for evaluating Output before relying on it, citing it, or sharing it, and you agree not to rely on Output as your sole source of truth or as a substitute for professional advice.

Many of our users are students, and Jentoo visualizations work well as a study aid — but the Services are general-purpose, and Output should not be treated as verified instructional material or a substitute for a teacher, textbook, or other authoritative source, regardless of how it is used.

The Services are not intended for use in, and you agree not to rely on Output for, high-risk decisions, including:

Medical diagnosis or treatment, or mental-health care, therapy, or counseling — Jentoo is not a therapist, counselor, or doctor, and if you are in crisis, please contact the services listed on our Support page;

Legal advice;

Financial or trading decisions; or

Any safety-critical system or application.

We may apply a label or disclosure to Output indicating that it was generated by artificial intelligence, and you agree that such disclosures may be applied.

11Feedback

If you send us feedback, suggestions, or ideas about the Services (“Feedback”), you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use that Feedback for any purpose related to operating or improving the Services, without any obligation or compensation to you.

12Our Intellectual Property

All rights, title, and interest in the Services — including our software, visualization engine, designs, and branding (collectively, the “Content and Marks”) — belong to Jentoo or its licensors. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal use, whether educational, professional, or otherwise.

You may not copy, modify, distribute, sell, or create derivative works from the Services, reverse engineer or attempt to extract source code or model weights from the Services, or use our trademarks without our prior written permission.

13Third-Party Websites and Links

Separate from the AI providers described in Section 3, the Services may link to or integrate other third-party tools or content. We do not control and are not responsible for third-party websites or services, and your use of them is subject to their own terms and privacy practices.

14Privacy

Our collection and use of personal information, including our use of third-party AI providers and training practices, is described in our Privacy Policy, which is incorporated into these Terms by reference. Please review it before using the Services.

15Copyright Infringement (DMCA) Notices

We respect the intellectual property rights of others and expect users of the Services to do the same. If you believe content available through the Services infringes your copyright, you may send a notice to our designated copyright agent containing:

A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;

Identification of the copyrighted work claimed to have been infringed;

Identification of the material claimed to be infringing and information reasonably sufficient to locate it on the Services;

Your contact information, including address, telephone number, and email address;

A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and

A statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on their behalf.

Notices should be sent to our copyright agent at the contact information in Section 26. We may remove or disable access to material identified in a valid notice and will terminate, in appropriate circumstances, the accounts of users determined to be repeat infringers.

If you believe material of yours was removed by mistake or misidentification, you may send our copyright agent a counter-notice containing: your physical or electronic signature; identification of the material and where it appeared before it was removed; a statement under penalty of perjury that you have a good-faith belief it was removed as a result of mistake or misidentification; and your name, address, and telephone number, with a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which we may be found) and that you will accept service of process from the person who provided the original notice. We may restore the material 10 to 14 business days after receiving a valid counter-notice unless the person who sent the original notice tells us they have filed a court action.

16Term and Termination

These Terms remain in effect while you use the Services. We may suspend or terminate your access at any time, with or without notice, if you violate these Terms, if required by law, if we determine you do not meet the age requirement in Section 1, or if your use creates risk or harm to the Services or others.

You may stop using the Services and close your account at any time.

17Beta, Modifications, and Interruptions

The Services are currently offered as a BETA release. This means features may change or be removed, Output quality varies, and interruptions and defects should be expected. The Services and all beta features are provided “as is.”

We may change, suspend, or discontinue any part of the Services at any time. We are not liable for any modification, suspension, or discontinuance of the Services, or for any loss or inconvenience caused by downtime.

18Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUT WILL BE ACCURATE OR RELIABLE.

19Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JENTOO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF THE SERVICES.

Our total liability for any claim arising out of or relating to these Terms or the Services will not exceed the greater of (a) $100, or (b) the amount you paid us in the 12 months before the claim arose.

Some jurisdictions do not allow the exclusion or limitation of certain damages or warranties, so some of the above limitations may not apply to you, and you may have additional rights under applicable law.

20Indemnification

You agree to indemnify and hold Jentoo harmless from third-party claims, losses, and reasonable expenses (including attorneys’ fees) arising out of your Input, your Output, your violation of these Terms, or your violation of applicable law or a third party’s rights.

21Dispute Resolution

21.1 Informal Resolution

Before filing a claim, you and Jentoo agree to first try to resolve any dispute informally by contacting the other party in writing, and to negotiate in good faith for at least 30 days.

21.2 Binding Arbitration

If a dispute is not resolved informally, it will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in Nashville, Tennessee, rather than in court, except as provided below. YOU AND JENTOO EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

21.3 Right to Opt Out

You may opt out of this arbitration agreement by emailing us at the address in Section 26 within 30 days of first agreeing to these Terms, stating that you decline to be bound by Section 21.2. If you opt out, disputes will instead be resolved in the state or federal courts located in Nashville, Tennessee.

21.4 Exceptions

Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for claims involving intellectual property, unauthorized access, or misuse of the Services.

22Export Control and Trade Compliance

The Services, including the underlying AI technology, may be subject to U.S. export control and economic sanctions laws. You represent that you are not located in, and are not a resident or national of, any country subject to a U.S. government embargo, and that you are not listed on any U.S. government list of prohibited or restricted parties. You agree not to use the Services in violation of any applicable export control or sanctions law.

23Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except where applicable consumer protection law requires otherwise. The venue provisions in Section 21 apply to where a dispute is heard.

24Changes to These Terms

We may update these Terms from time to time. We will update the “Last Updated” date above, and material changes will be communicated through the Services or by other reasonable means. Continued use of the Services after changes take effect constitutes acceptance.

If you have a paid subscription, we will email you about a material change at least 30 days before it takes effect. If you object to it, you may cancel your subscription before it takes effect, and we will refund the unused part of your current billing period, prorated to the day.

25Miscellaneous

These Terms, together with our Privacy Policy, are the entire agreement between you and Jentoo regarding the Services.

If any provision is found unenforceable, the remaining provisions remain in effect.

Our failure to enforce a provision is not a waiver of our right to do so later.

We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Neither party is liable for delays or failures caused by events beyond its reasonable control, including outages of a third-party AI provider described in Section 3.

Nothing in these Terms creates a partnership, joint venture, or employment relationship between you and Jentoo.

26Contact Us

Questions about these Terms, reports regarding a suspected underage user, and copyright notices under Section 15 can be directed to support@jentoo.ai.

Jentoo AI, Inc. — 6339 Charlotte Pike PMB 955, Nashville, TN 37209, USA — Email: support@jentoo.ai

27Our iOS App (Apple App Store)

If you downloaded the Jentoo app from Apple’s App Store, the following terms also apply to your use of the app, and they prevail over anything inconsistent elsewhere in these Terms for that use.

Parties. These Terms are between you and Jentoo AI, Inc. only, and not with Apple Inc. (“Apple”). Jentoo, not Apple, is solely responsible for the app and its content.

License. Your license to use the app is limited to a non-transferable license to use it on Apple-branded products that you own or control, as permitted by the Usage Rules in Apple’s Media Services Terms and Conditions, except that the app may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing.

Maintenance and Support. Jentoo is solely responsible for providing maintenance and support for the app, as described in these Terms and reachable at support@jentoo.ai. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the app.

Warranty. Jentoo is solely responsible for any product warranties, whether express or implied by law, to the extent they are not effectively disclaimed (see Section 18). If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the app to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Jentoo’s sole responsibility, subject to these Terms.

Product Claims. Jentoo, not Apple, is responsible for addressing any claims by you or any third party relating to the app or your possession and use of it, including: (i) product liability claims; (ii) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

Intellectual Property. If any third party claims that the app or your possession and use of it infringes that third party’s intellectual property rights, Jentoo, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of that claim.

Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Developer Name and Address. Questions, complaints or claims about the app should be directed to Jentoo AI, Inc. at the address in Section 26.

Third-Party Terms. You must comply with applicable third-party terms of agreement when using the app, such as your wireless data service agreement.

Third-Party Beneficiary. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

Purchases. The app does not sell anything. If we ever offer purchases inside the app, they will be made through Apple’s In-App Purchase system and governed by Apple’s terms, and we will update these Terms before we do.